To help you make your appointment please read the following information and advice

If you need are unsure about what appointment you need, please do contact us on 01458 835952 and we will be pleased to help you.

For ease of booking all our services have medical codes against them so you can check your suitability for a treatment, if you are unsure about anything please contact us, we are here to help you.

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In line with health and safety and the terms of our insurance all our services are only available to clients over the age of 18, except for the following treatments:

  • Waxing – underarms, legs, lip and chin on clients aged 16 and over.
  • Aromatic and Prescriptive Facials – on clients aged 16 and over.
  • Gel Polish Manicure or Pedicure – on clients aged 16 and over.
  • Standard Polish Pedicure – on clients aged 16 and over.
  • Swedish Massage – on clients aged 16 and over and with appointments must be with a senior therapist.

We do appreciate that some under 16s have reasons to have certain treatments such as facials, manicures, pedicures and waxing. If you are the parent or guardian of a child under the age of 16 and would like to speak to us about the possibility of an appointment please do call the salon on 01458 835952 and speak to us as there may be certain circumstance’s that allow us to help with appointments.

Booking and Cancellations

  • If you are booking an appointment for a friend or relative, please book the appointment under their name and contact details.
  • Please give 48 hours’ notice to cancel an appointment or 50% of the cost will apply.
  • The full amount of the treatment cost will be charged for cancellations within 24 hours or nonattendance for an appointment.
  • If you are running late for your appointment, please call the salon as soon as possible, if you arrive late, time will be deducted from your appointment and the full treatment price will apply.
  • We are legally bound to carry out a medical consultation for each client. Please inform us of any medical conditions (including pregnancy) prior to booking as some treatments may not be appropriate for you.
  • We will not carry out any treatments that have not had the required sensitivity test completed at our salon.
  • Mobile phones must be turned to silent whilst at the salon for everyone’s relaxation and comfort.
  • During massage treatments draping to respect modesty is used and suitable attire must be worn.
  • Our therapist’s reserve the right to stop a treatment at any time if the client’s behaviour is considered inappropriate.
  • We are a child free salon and do not offer childcare facilities whilst you are having a treatment.
  • Gift vouchers are not valid against special offers or Friday and Saturday appointments.
  • Treatment timings include consultation, dressing time & treatment time.
  • For full details of our terms and conditions please click here

Thank you for your cooperation and  understanding